FAQs

About the product

What is Lumora Liposomal Glutathione?
A 60-capsule dietary supplement — a 30-day supply — built around liposomal glutathione, often called the body's “master antioxidant”. It's formulated for skin radiance, immune support and everyday antioxidant support.

What does liposomal mean, and why does it matter?
Standard glutathione is fragile and largely broken down in the digestive tract before your body can use it. Liposomal delivery wraps each molecule in a protective fat layer so more of it survives digestion. In plain terms: you absorb more of what you paid for.

How do I take it?
Two capsules daily with water, ideally in the morning. You don't need to take it with food.

How long until I notice something?
Most people report a difference between weeks 3 and 6. Glutathione works cumulatively rather than instantly — one bottle is the minimum fair trial. Individual results vary.

Is it safe to take with other supplements or medication?
Glutathione is generally well tolerated alongside common supplements. If you're pregnant, nursing, taking prescription medication or managing a diagnosed condition, speak to your doctor before starting anything new.

Is it vegan? Any allergens?
Full ingredient and allergen details are printed on the label and shown on the product page. If you need something confirmed before ordering, email us and we'll check it for you.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Ordering and payment

Is checkout secure?
Yes. Checkout runs on encrypted, PCI-compliant infrastructure. We never see or store your full card details.

What will show up on my bank statement?
A descriptor matching the Lumora brand name — so you'll recognise it. If a charge ever looks unfamiliar, email us before disputing it and we'll sort it out in minutes.

Can I change or cancel my order after placing it?
Yes, if it hasn't shipped yet. Email support@getlumora.store immediately with your order number.

Do you offer multi-bottle discounts?
Yes, multi-bottle bundles carry a lower per-bottle price. They're shown on the product page.

Shipping

Where do you ship?
United States, Canada, United Kingdom, Australia and New Zealand.

What does shipping cost?
It's calculated and shown in full at checkout, before you pay.

How long does processing take?
All orders are processed within 1–4 business days after your order confirmation email. Orders are not shipped or delivered on weekends or holidays.

How long does delivery take?
United States: 2–4 business days via USPS. International: delivery times vary depending on the destination country. Delivery times are estimates and start from the date of shipping, not the date of order.

How do I track my order?
You'll receive a Shipment Confirmation email with your tracking number once your order ships. The tracking number will be active within 24 hours.

Tracking hasn't moved in days — is my order lost?
Usually not. Carrier scans can go quiet mid-transit. Email us your order number and we'll investigate with the carrier.

Will I pay customs or import duties?
Possibly, outside the US. Import taxes, customs duties and fees are imposed by the destination country, are the responsibility of the recipient, and are collected at the time of delivery.

My order arrived damaged. What now?
Email us a photo of the bottle and packaging. Save all packaging materials and damaged goods — we'll help you file a carrier claim and make it right.

Returns and refunds

What's your refund policy?
90 days from delivery, money back, no questions asked.

Do I have to send the bottle back?
No. Opened bottles are eligible, half-empty bottles are eligible. Keep it.

How do I request a refund?
Email support@getlumora.store with your order number. That's the whole process.

How long does a refund take?
5–10 business days to issue to your original payment method, then typically 3–5 more for your bank to post it.

Subscriptions

How does the subscription work?
A fresh bottle every 30 days, charged per shipment, so you never run out mid-routine.

Can I cancel?
Any time, no fee, no minimum. Through your account or by emailing us. No retention calls, ever.

Can I skip or pause instead?
Yes — skip a delivery, pause indefinitely, or change your frequency, all from your account.

Will the price go up later?
No. The price you sign up at is the price you keep for as long as your subscription is active.

Still have a question?

Email support@getlumora.store — under 10 minutes, 24 hours a day, 7 days a week.

Lumora LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA