Support
Talk to Lumora support
Cancel or pause a subscription, check where your order is, ask about the product, or query a charge — speak or type, any hour, and it's handled straight away.
Use the Talk to us button in the bottom-left corner of this page to start a call (allow your microphone when asked) or the chat bubble to type. Have the email address you ordered with ready.
Anything you ask for — a cancellation, a pause, a refund, a replacement — goes straight to our team and you'll get the confirmation by email within one business day. If anything is charged in between, we refund it.
Prefer email?
Write to support@getlumora.store with your order number and we'll take care of it.